Following an integrated approach to develop the site with Scaled Agile Framework® (SAFe®), Human-Centered Design, and Lean UX.
Implementing Drupal 8, a CMS vital to many modernization projects, with a core set of modules that allow developers to stand up a website fairly quickly, while also allowing for complex customizations that incorporate other software.
Improving efficiency, quality, and velocity using the Atlassian Stack: Jira, Confluence, Stride, Sketch, and InVision Integration.
Creating and executing an Azure Hosted Development and Test Environments.
Creating and following content writing guidelines, various training materials, and a custom farmers.gov design system.
Developing highly customized tools for the site, such as the Farm Loan Discovery Tool, Conservation Concerns Tool, and Service Center Locator.
Providing regular reporting based on data collected from the General Services Administration’s (GSA) Digital Analytics Program (DAP), Google Analytics, HotJar, Google Data Studio, Feedback widget, 508 Compliance testing, and usability testing.